Privacy Policy

Who we are?

This website is run by Ben Walker.

What data do we collect? 

We collect your personal information through webforms when you make a purchase, or sign-up to a mailing list. We use this information to send you information regarding news updates.

  • If you sign up to the mailing list, we will collect: your name, email address and your public internet protocol (IP) address.
  • If you place an order, we will collect the following information: your full name, delivery address and email address.

We also collect information automatically about your visit to the site using cookies. Cookies help us to understand how people use the site and enable online transactions. Please see our Cookie Policy below for more details.

How will we use your data? 

The website collects your data so that we can: 

  • Process your order and manage your account. 
  • Email you with news updates 
  • We will not store your bank details.  Payments are made securely through PayPal. 

In the interest of providing a quality service, we use third party payment services providers who may be located in the United States (PayPal) to handle electronic or card payments. The payment provider (PayPal) handles electronic or card payments without the requirement for you to disclose your payment information or billing address to us.

How do we store your data?   

All data is securely stored through third party websites including Mailchimp (used for the mailing list), Krystal Hosting Ltd, (the website’s host), and PayPal (on-line shop payments), who are all GDPR compliant

We do not currently store any personal data within our own files and are exempt from ICO compliance.   

Marketing 

We would like to send you infrequent news and updates that we think you might like. 

If you have agreed to receive marketing, you may always opt out at a later date. 

You have the right at any time to stop us from contacting you for marketing. 

If you no longer wish to be contacted for marketing purposes, please visit this link 

Alternatively, you can unsubscribe from our mailing lists at any time by clicking the link at the bottom of our emails. 

What are your data protection rights? 

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete. 

The right to erasure – You have the right to request that we erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to our  processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact[at]benwalkermusic.com 

Cookies 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology 

For further information, visit allaboutcookies.org 

How do we use cookies? 

The website uses cookies in a range of ways to improve your experience on our website, including: 

  • Securely processing any payments. 
  • Understanding how you use our website 

What types of cookies do we use? 

There are a number of different types of cookies, however, our website uses cookies to: 

  • Power our e-commerce process by remembering what is in your cart and work with PayPal.
  • Measure use of the site so that we can measure and improve its performance including the number of page visits and traffic sources. To do this, we use the following third-party cookies:
    • Google Analytics, operated by Google Inc. All user data collected by these cookies is in an anonymous form. You can view Google’s practices and position on privacy across Google Analytics here

How to manage cookies 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites 

This website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

We use Paypal to process payment in our online-shop:  https://www.paypal.com/uk/webapps/mpp/ua/privacy-full 

Mailchimp manages our mailing lists:  https://mailchimp.com/legal/privacy/ 

Our website is hosted by Krystal Hosting Ltd: https://krystal.uk/terms#termsd 

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed – https://policies.google.com/privacy

Changes to our privacy policy 

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15th March 2021. 

How to contact us 

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us at: contact[at]benwalkermusic.com 

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that this document has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:  

https://ico.org.uk/make-a-complaint/  or call on 0303 123 1113